PREPARE WORKFLOOR
SERVICES
Advice on inclusive entrepreneurship
Receive professional advice on coaching and support options (for employees with a migration background). A consultant analyzes the workplace, your questions and lists possible services, solutions and subsidies. This analysis results in an advisory report with plan of action for your company, management, team and the new employee.
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Assisted inquiry process on diversity in your workplace.
By going through a guided process with your management, employees and other stakeholders, you gain insight into where your company currently stands in terms of diversity. Through this process you can create a shared vision, policy and commitment concerning diversity. You get tools to adapt your communication, culture, processes, work procedures and daily operations to a diverse group of employees. Be sure to discuss with your coach in advance which of the 9 topics should be prioritized and put together a customized process.
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Developing a diverse HR policy
From a baseline measurement you get an idea of where your company stands in terms of diversity. This results in an action plan that indicates how you can further develop your diversity policy. Increasing support and internal communication are two important themes in this regard. A consultant will work with you to identify opportunities to increase the inclusiveness of your company. This can be done through information, advice, training, work sessions or a combination of these approaches.
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Agentschap Integratie en Inburgering
Jobdesign
A job design analysis identifies the tasks and work processes in your department. You will be given tools to organize work processes differently and to separate simple tasks. In doing so, you can deploy qualified personnel for the work they are trained for and create a low-threshold position that is accessible to a more diverse audience. This way you shape your diversity policy, motivate your staff and realize more efficiency on the work floor. Jobdesign can thus provide an answer to the challenge of filling (bottleneck) vacancies and dealing with reintegration, competency gaps, high wage costs and overtime.
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Training in appreciative coaching of teams and employees
During this training you will make your managers, or your manager and their team, look positively at their own talent and that of their colleagues, regardless of cultural or educational background. Both similarities and differences between your employees will become visible. Seeing each other as employees, each with their own talents and growth potential, is a good basis for addressing differences with respect. This way, you invest in an appreciative HR policy and get committed employees with a passion for work who will positively promote your company and guarantee better service.
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Mentor Training
A mentor training enables you to prepare one or more employees for a mentor role before a new employee starts. During this training he/she receives tips and tools to familiarize the new colleague with your company, to familiarize him with his job, tasks and working procedures, and to integrate him into the team and the company culture.
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Assisted inquiry process on diversity in your workplace.
By going through a guided process together with your management and/or team members, you gain insight into where you stand today with regard to diversity. You will be given tools to adapt team processes, reception and work procedures, communication structures and your daily operations to a diverse group of employees. You can also choose to focus on supporting managers, conflict management, or language and cultural differences. Discuss with your coach in advance which of the 9 topics should be prioritized and put together a customized process.
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Training on how to work with diversity.
In this training you and your team will examine how you can integrate diversity in your workplace, how you can deal with different cultures in a practical way and how you can lower certain thresholds or barriers in your company. This training can also be combined with information, advice, guidance, work sessions or a combination of these different methods.
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Agentschap Integratie en Inburgering
Training on accessible communication
With the help of tips & tricks, your management and team learn to communicate more fluently in an interactive way with employees from a migrant background. They learn to convert documents into clear and simple language. To do this, they will work with their own documents: work procedures, (safety) instructions, vacancies, brochures, personnel documents, newsletters, websites, etc. Your management and team are taught what forms of communication and support they can use at each language level (using pictograms or apps, initiating Dutch exercises, ...).
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Tips
Existing tools and practices will become more accessible to everyone. The clearer, the fewer errors on the work floor and the more recruitment potential (short-skilled, young people, etc.). In addition, there are financial incentives (e.g. IBO-T, BIO) or free support (e.g. job and language coaching) that compensate the investment.
This way you have one point of contact and receive customized proposals and solutions. Communicate openly about activities, challenges and needs in your company and sector. The better the consultant knows your company and industry, the more the advice will be tailored to your specific situation. You can find an overview of workplace architects here.
These include the workability voucher that allows you to identify bottlenecks around workable employment, as well as the SME portfolio for training, advice and the purchase of services that improve the quality of the business, and training or coaching premiums through your sector or training fund.
Think management, leadership, employees, but also trade unions, works council, suppliers, customers, ... their input can be of added value. You can also involve experts such as a consultant from the Agentschap voor Integratie en Inburgering, or a language coach, etc. Need support? A supported inquiry process can help you, together with all parties involved, to gain insight into where your company stands in terms of diversity.
A diversity manager will help keep the focus on the issue and make sure the knowledge influx about diversity in your company remains current. A steering committee with a good mix of employees can act as a think tank to shape your diversity policy. Need support? Unia can help you set up a task force.
This allows you to assess how your staff views diversity and in which way they would like to achieve more diversity in your workplace. Contact the Agentschap Integratie & Inburgering for a tailor-made training course. Apply these tips in situations of resistance.
Consistently communicate your message both inside and outside your company. Here are some tips and examples on how to embed diversity into your mission and vision.
Start from a case of an employee with a migrant background in one of your teams and share the success factors and lessons learned from this journey with other teams and departments.
These include the SME portfolio for training, advice and the purchase of services that improve the quality of the business, and training or coaching premiums through your sector or training fund.
Get inspired by the brochure HR and Diversity best practices and the 10 tips for a successful diversity policy or check the websites www.vreemdevragen.be and www.diversiteitspraktijk.be for tips and tools. The app Werk.kleur.rijk explains diversity in the workplace by means of testimonies and cases from both managers and employees with a migrant background. You can also use this diversity
- checklist With online custom report developed by Verso. Or,
- checklist 'get more out of diversity', developed by LOGOS.
This way you can reduce language barriers and ensure that your employees understand instructions promptly, work together safely, understand each other and feel comfortable in your workplace. Check here how you can implement a language policy. If you have any questions about language policy in your company, please contact the Agentschap Integratie en Inburgering.
In the communicatiewaaier of Agentschap Integratie en Inburgering you will provide you with practical tools such as translation apps, pictogram booklets, etc. The brochure beslismodel teaches your staff which type of language they should use in relation to the employee's level of Dutch. Also take advantage of the 10 tips for clear oral and written use of language or or attend a workshop on accessible communication. Find more information and tips on communicating effectively here. Please be sure to also check out tips and tools on language in the workplace.
More info in the brochure 'Maak van taal werk'.
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